System Requirements for Viewing Media Content on our Website

For help viewing live webcasts or YouTube videos, please see below or visit our Contact Us page to contact a CDTFA information specialist by telephone or e-mail.

Live Webcasts

YouTube Live Stream

YouTube live events require a faster connection and greater processing power to ensure optimal streaming speeds.

Make sure to close other tabs, browsers, and programs while streaming your content. It may also help to hardwire your Internet connection, instead of using a wireless network connection.

YouTube Videos

In order to watch YouTube hosted videos, make sure you have the following:

If you have trouble viewing YouTube videos, temporarily disable popup blocking software installed on your computer to test.

Questions or Comments

If you have a question or comment about this site, please feel free to use our online contact form. If you have an immediate need for assistance, please contact the CDTFA Call Center at 1-800-400-7115.