Organization Directory
Business Tax and Fee Division (BTFD)

Contact Phone/Fax Email
Susanne Buehler, Deputy Director 1-916-309-5200
FAX 1-916-322-7175
susanne.buehler@cdtfa.ca.gov

Program and Compliance Bureau (directs the activities of the Compliance Branch and the Registration and Return Processing Branch)

Contact Phone/Fax Email
Reception/General Information 1-916-309-0379
FAX 1-916-323-3204
 
Compliance Branch (collections of special tax and fee programs)
Reception/General Information 1-916-309-8042
Registration and Return Processing Branch (registration and return processing of special taxes and fee programs)
Reception/General Information 1-916-309-8059

Audit and Carrier Bureau (directs the activities of the Appeals and Data Analysis Branch, the Audit Examination Branch, and the Motor Carrier Office)

Contact Phone/Fax Email
General Information 1-916-309-0277  
Appeals and Data Analysis Branch (processes petitions and claims for refund for special tax and fee accounts; resolves fuel tax reporting discrepancies)
Reception/General Information 1-916-309-0284  
Audit Examination Branch (conducts audits and examinations of special tax and fee accounts)
Reception/General Information 1-916-309-0361  
Motor Carrier Office (provides comprehensive audit, compliance, and collection services for interstate motor carriers and certain diesel and alternative fuel accounts)
May Lee State Office Complex,
651 Bannon Street, Suite 100
Sacramento, CA 95811-0299
Reception/General Information 1-800-400-7115 (CRS:711)  

Tax Policy Bureau (directs the activities of the Program Administration Branch, the Business Taxes Committee and Training Section, the Compliance and Technology Section, the Audit and Information Section, and the Data Analysis Section)

Contact Phone/Fax Email
Tax Policy Bureau 1-916-309-5208
FAX 1-916-322-4530
Program Administration Branch (special tax and fee program implementation and maintenance)
Reception/General Information 1-916-309-0379
FAX 1-916-324-2554
btfd-pab.webrequests@cdtfa.ca.gov
Business Taxes Committee and Training Section (coordinates regulatory, policy manual, and training material changes and conducts tax and fee training)
Reception 1-916-309-5208
FAX 1-916-322-2958
btfd-btc.informationrequests@cdtfa.ca.gov
btfd.training@cdtfa.ca.gov
Compliance and Technology Section (compliance policy & procedure development and online services management)
Reception 1-916-309-5208
FAX 1-916-322-4530
btfd-ctsrequests@cdtfa.ca.gov
Audit and Information Section (audit policy & procedure development and taxpayer advisory services)
Reception 1-916-309-5223
FAX 1-916-322-0187
 
Data Analysis Section (centralized data source for reports, audit selection, data and trend analysis)
Data Analysis Section 1-916-309-5208 datareq@cdtfa.ca.gov

Headquarters Operations Bureau (directs the activities of the Petitions Section, the Audit Determination and Refund Section, the Consumer Use Tax Section, and the Return Analysis and Allocation Section)

Contact Phone/Fax Email
FAX 1-916-322-7175
Petitions Section (coordinates and processes sales and use tax appeals and adjust department assessed liabilities)
Reception 1-916-445-2259
FAX 1-916-324-0678
btfdpetsection@cdtfa.ca.gov
Audit Determination and Refund Section (process refunds for sales and use tax, lumber assessment, mobile telephone service, gasoline and diesel sales)
Reception 1-916-445-1315
FAX 1-916-445-2249
 
Consumer Use Tax Section (oversees use tax related to private party transactions of vehicles, vessels, aircraft, and mobile homes)
General Information 1-916-445-9524
FAX 1-916-324-2491
cuts_106_inquiries@cdtfa.ca.gov
cutsdocumentsubmission@cdtfa.ca.gov
Return Analysis and Allocation Section (performs the analysis, adjustment, and maintenance on sales and use tax returns; performs electronic payment maintenance, issue billings, and process relief requests)
General Information 1-916-445-7732
FAX 1-916-323-0478