Organization Directory
Processing, Policy, and Data Division (PPDD)

Contact Phone/Fax Email
Aimee Olhiser, Deputy Director 1-916-309-5900
FAX 1-916-322-4530
Aimee.olhiser@cdtfa.ca.gov

Headquarters Operations Bureau (directs the activities of the Petitions Section, the Refunds Section, the Consumer Use Tax Section, and the Return Analysis Section)

Contact Phone/Fax Email
FAX 1-916-322-7175
Petitions Section (coordinates and processes sales and use tax appeals and adjust department assessed liabilities)
Reception 1-916-445-2259
FAX 1-916-324-0678
PetitionsSection@cdtfa.ca.gov
Refunds Section (processes refunds for sales and use tax, lumber assessment, mobile telephone service, gasoline and diesel sales)
Reception 1-916-445-1315
FAX 1-916-445-2249
 
Consumer Use Tax Section (oversees use tax related to private party transactions of vehicles, vessels, aircraft, and mobile homes)
General Information 1-916-445-9524
FAX 1-916-324-2491
cuts_106_inquiries@cdtfa.ca.gov
cutsdocumentsubmission@cdtfa.ca.gov
Return Analysis Section (performs the analysis, adjustment, and maintenance on sales and use tax returns; performs electronic payment maintenance, issues billings, and process relief requests)
General Information 1-916-445-7732
FAX 1-916-323-0478

Tax Policy Bureau (directs the activities of the Special Tax and Fee Policy Section, the Business Taxes Committee Section, the Compliance Support and Training Section, and the Audit and Information Section)

Contact Phone/Fax Email
Reception 1-916-309-5208
FAX 1-916-322-4530
Special Tax and Fee Policy Section (special tax and fee program implementation and maintenance)
Reception/General Information 1-916-309-0379
FAX 1-916-324-2554
PPDD-STFS.WebRequests@cdtfa.ca.gov
Business Taxes Committee Section (coordinates regulatory, policy manual, and training material changes and conducts tax and fee training)
Reception 1-916-309-5208
FAX 1-916-322-2958
PPDD-BTCInformationRequests@cdtfa.ca.gov
Compliance Support and Training Section (compliance policy & procedure development and online services management)
Reception 1-916-309-5208
FAX 1-916-322-4530
CSTSRequests@cdtfa.ca.gov
Audit and Information Section (audit policy & procedure development and taxpayer advisory services)
Reception 1-916-309-5223
FAX 1-916-322-0187
 

Technology and Data Analysis Bureau (directs the activities of the Business Analytics Section, Data Analysis Section, and the Research and Statistics Section)

Contact Phone/Fax Email
Business Analytics Section
Reception 1-916-309-0379
FAX 1-916-323-3204
BAS@cdtfa.ca.gov
Data Analysis Section (centralized data source for reports, audit selection, data and trend analysis)
Reception 1-916-309-5208 datareq@cdtfa.ca.gov
Research and Statistics Section
Reception 1-916-309-8451
Vacant, Section Manager 1-916-309-8306